Experience

Dynamics CRM/CE Technical Consultant with 13+ years building Microsoft Dynamics 365, Power Platform, and Dataverse solutions across Malaysia, Singapore, Thailand, the Philippines, and Indonesia. Microsoft MVP (Business Applications), Certified MCP, and Certified Scrum Master — a strong advocate for Test-Driven Development, clean code, and maintainable architecture.

Manager — Avanade

Full-time · Aug 2025 – Present · Kuala Lumpur, Malaysia (Hybrid) Microsoft Power Automate, Microsoft Power Platform, +2 skills

Hitachi Solutions Asia Pacific

Full-time · 3 yrs · Kuala Lumpur, Malaysia (Hybrid)

Senior Technical Consultant, CE — Apr 2023 – Jul 2025 (2 yrs 4 mos)

• AIA Thailand — Built a custom channel for Customer Insights; developed .NET console flat-file reports; implemented batch operations to improve processing performance.
• Maynilad — Delivered the SMS Enhancement Project and revived the post-COVID SMS program using TDD; achieved zero defects in UAT and a clean go-live.
• LMS AEON — Led a Loyalty Management System on Microsoft Dataverse, SSIS, and KingswaySoft (complex promotions/points), owning architecture through deployment and mentoring the team.
• SSIS, Microsoft Power Platform

Technical Consultant, CE — Aug 2022 – Mar 2023 (8 mos)

• Tokyo Electronics (TEL) — Delivered change requests on Dynamics 365 Field Service; refactored logic and managed Azure DevOps CI/CD pipelines, reducing integration errors.
• SSRS, Microsoft Power Platform, +4 skills

Freelance Microsoft Dynamics Developer — Traktor Nusantara

Freelance · Dec 2022 – Jul 2023 (8 mos) · Remote

• Supported delivery under tight deadlines, introduced coding/configuration best practices, and diagnosed/fixed critical configuration errors to prevent system failures.
• Microsoft Dynamics CRM, C#, +3 skills

Dynamics CRM Developer — K3 Business Technologies

Contract · Nov 2021 – Jul 2022 (9 mos) · Kuala Lumpur, Malaysia

• Supported IKEA operations (Singapore & Malaysia): resolved Azure App Settings bugs, analyzed Application Insights logs, fixed queue processing, and corrected data inconsistencies. Helped the CORE team build Fan-In/Fan-Out APIs to improve scalability.
• Microsoft Power Platform, .NET Core, +2 skills

Microsoft Dynamics CRM Technical Consultant — Genting Malaysia Berhad

Contract · Oct 2017 – Oct 2021 (4 yrs 1 mo) · Kuala Lumpur, Malaysia

• Refactored heavy modules (e.g. Feedback) to prevent crashes, designed a lightweight plugin framework, and converted complex logic into efficient batch operations.
• Led and mentored a development team, introducing coding standards and TDD; enhanced the Limo, Room Reservation, Giveaway Request, and Marketing modules.
• Microsoft Dynamics CRM, .NET Framework, +2 skills

Microsoft Dynamics CRM Developer — Technosoft SEA Pte. Ltd.

Full-time · Mar 2015 – Sep 2017 (2 yrs 7 mos) · Jakarta, Indonesia

• Built Dealer Management System (DMS) modules — Sales Force Automation, Insurance, Accounting — across Dynamics CRM and Axapta (Dynamics AX).
• Developed plugins/JavaScript, built a custom dual-write CRM↔Axapta connector, and led performance-focused POCs.
• Microsoft Dynamics CRM, JavaScript, +2 skills

PT. Inti Solusindo Jaya

Full-time · 3 yrs 1 mo · Banten, Indonesia

Senior Software Programmer — Feb 2013 – Feb 2015 (2 yrs 1 mo)

• Catur Sukses Makmur — Supported the accounting system and built custom financial reports from gathered requirements.
• Catur Putra Group — Led techno-functional work across Service, Parts Sales, and Motorcycle Sales modules; streamlined reporting and ERP/POS integration.
• T-SQL, LINQ to SQL, +2 skills

Junior Software Programmer — Feb 2012 – Feb 2013 (1 yr 1 mo)

• PT. Mega Sukses — Built and customized a POS system with .NET, DevExpress WinUI, SQL Server, and Stimulsoft Reporting; delivered reporting templates and dashboards.
• T-SQL, C#, +2 skills

Freelance Web Developer — PT. Acer Indonesia

Freelance · Jun 2013 – Dec 2013 (7 mos) · Remote

• Built an ASP.NET service-order workflow app and a spare-parts cataloging system for internal operations.
• ASP.NET, T-SQL, +2 skills

Freelance Web Content Writer — PT. Putra Langgeng Perkasa

Freelance · Jun 2012 – Dec 2012 (7 mos) · Tangerang, Indonesia

• Built and SEO-optimized a site ranking #1 on Google for "kontraktor gudang" and "kontraktor pabrik" — still on page 1 since 2012.
• WordPress, SEO